TERMS & CONDITIONS
Customer authorizes Topflight Aviation USA to perform troubleshooting, inspection, maintenance, repair, and related support services as requested.
Work may begin immediately upon receipt of authorization.
AOG response environments require rapid decision-making and immediate execution.
Estimates may change based on findings during troubleshooting and disassembly.
Customer acknowledges that operational conditions may require immediate action to return aircraft to service safely and efficiently.
Preferred payment method is credit card on file.
A 3.5% processing fee applies to credit card transactions.
Alternative payment methods including company PO, ACH, or wire transfer are accepted only with prior approval.
Customer authorizes charges for:
- Labor
- Travel
- Lodging
- Parts
- Materials
- Applicable operational expenses
Customer agrees to reimburse all travel-related expenses associated with field response operations, including but not limited to:
- Airfare
- Hotels
- Rental vehicles
- Parking
- Per diem
- Shipping
Return-to-service decisions are based on:
- Safety
- Airworthiness
- Applicable maintenance data
- FAA requirements
Topflight Aviation USA reserves the right to decline return-to-service if airworthiness standards are not met.
Topflight Aviation USA is not responsible for:
- Operational delays
- Loss of revenue
- Scheduling disruptions
- Consequential damages
- Third-party delays
Liability is limited to the value of services performed.
Customer is responsible for all parts, materials, shipping, and related procurement costs.
Availability and delivery timelines are outside Topflight Aviation USA’s control.
Additional discrepancies discovered during troubleshooting or inspection may require additional labor, parts, or downtime.
Customer authorization to proceed includes reasonable continuation of work required to properly assess and correct discrepancies.
All services are performed in accordance with applicable FAA regulations and accepted maintenance practices.
